Difference between revisions of "Effective communication protocols"
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Follow standard listserv etiquette, such as the [http://olacinc.org/drupal/?q=node/56 OLAC-L Netiquette]. | Follow standard listserv etiquette, such as the [http://olacinc.org/drupal/?q=node/56 OLAC-L Netiquette]. | ||
==Whom to contact when== | ===Whom to contact when=== | ||
; CCS general membership | ; CCS general membership | ||
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: Use that person's individual email address. (List not maintained on the wiki.) | : Use that person's individual email address. (List not maintained on the wiki.) | ||
==Forward vs reply vs reply all== | ===Forward vs reply vs reply all=== | ||
* ''Forward'' requires you to specify your recipient. | * ''Forward'' requires you to specify your recipient. | ||
* ''Reply'' automatically replies to the original sender or the entire list (see above). | * ''Reply'' automatically replies to the original sender or the entire list (see above). | ||
Revision as of 00:15, 18 July 2012
| The rules on this page have been approved in concept by the SCRAP committee, but the exact wording is still being adjusted. Please use these rules. Please send any feedback to SCRAP. |
General guidelines
Remember who your audience is.
When sending to cats or cat-l, put the affected libraries' codes in the subject line when the intended audience is fewer than 75% of all libraries.
When forwarding or replying to a message, trim down the original post or quote appropriate passages.
Follow standard listserv etiquette, such as the OLAC-L Netiquette.
Whom to contact when
- CCS general membership
- Use the shelp mailing list, shelp-l@ccs.nsls.lib.il.us
- Catalogers for general announcements
- Use the cats alias, cats@ccs.nsls.lib.il.us
- This is an alias (forward group), which means that replies go only to the sender, not everyone subscribed to the list, unless you choose to reply to all.
- Catalogers when discussion is needed
- Use the cats-l list, cats-l@ccs.nsls.lib.il.us
- This is a listserv, which means that replies go to the list, which means everyone subscribed to the list.
- Specific technical services issues
- Use the xxxtech aliases, formed by using the old NSLS codes, such as alktech@ccs.nsls.lib.il.us
- SCRAP committee
- Use the scrap alias, scrap@ccs.nsls.lib.il.us
- This is an alias (forward group), which means that replies go only to the sender, not everyone subscribed to the list, unless you choose to reply to all.
- For a specific person
- Use that person's individual email address. (List not maintained on the wiki.)
Forward vs reply vs reply all
- Forward requires you to specify your recipient.
- Reply automatically replies to the original sender or the entire list (see above).
- Reply all replies to the sender and all of the recipients, including CC: and BCC: recipients.
Bulletin Boards
Bulletin boards are a way to communicate information without receiving email, unless you set your account to receive email notification of activity on the board. The threads of discussion topics are kept together, and it is easy to see which discussion topics you have read.
Anyone can view the posts. Only registered users can post to the forums. To register, contact the CCS Database Manager, the bulletin board administrator.
Currently there are three bulletin boards maintained for cataloging issues on the CCS Bulletin Board.
| This change has been approved in concept by the SCRAP committee, but the exact wording is still being adjusted. Please follow the changed rule(s). Please send any feedback to SCRAP. |
|
- CATALOGING forum
- Use this forum to discuss various cataloging issues.
- SCRAP forum
- While anyone can view the discussion topics, only SCRAP members can post to this forum.