Effective communication protocols

E-mail

General guidelines

Remember who your audience is.

When sending to cats or cat-l, put the affected libraries' codes in the subject line when the intended audience is fewer than 75% of all libraries.

When forwarding or replying to a message, trim down the original post or quote appropriate passages.

Follow standard listserv etiquette, such as the OLAC-L Netiquette.

Whom to contact when

CCS general membership

Use the shelp mailing list, shelp-l@ccs.nsls.lib.il.us

Catalogers for general announcements

Use the cats alias, cats@ccs.nsls.lib.il.us

This is an alias (forward group), which means that replies go only to the sender, not everyone subscribed to the list, unless you choose to reply to all.

Catalogers when discussion is needed

Use the cats-l list, cats-l@ccs.nsls.lib.il.us

This is a listserv, which means that replies go to the list, which means everyone subscribed to the list.

Specific technical services issues

Use the xxxtech aliases, formed by using the old NSLS codes, such as alktech@ccs.nsls.lib.il.us

SCRAP committee

Use the scrap alias, scrap@ccs.nsls.lib.il.us

This is an alias (forward group), which means that replies go only to the sender, not everyone subscribed to the list, unless you choose to reply to all.

For a specific person

Use that person's individual email address. (List not maintained on the wiki.)

Forward vs reply vs reply all

• Forward requires you to specify your recipient.
• Reply automatically replies to the original sender or the entire list (see above).
• Reply all replies to the sender and all of the recipients, including CC: and BCC: recipients.

Bulletin Boards

Bulletin boards are a way to communicate information without receiving email, unless you set your account to receive email notification of activity on the board. The threads of discussion topics are kept together, and it is easy to see which discussion topics you have read.

Anyone can view the posts. Only registered users can post to the forums. To register, contact the CCS Database Manager, the bulletin board administrator.

Subscribing to a forum will generate an email notification the first time someone posts to the forum after you have logged in to view the forum. Only registered users can subscribe to the forums. To subscribe to a forum, log in. Scroll down to the bottom of the page, and check the box in the lower left hand side of the screen between board index and subscribe forum.

Currently there are three bulletin boards maintained for cataloging issues on the CCS Bulletin Board.

New Paperback Records

Use this forum to post new paperback bibliographic records brought into the database when removing those ISBNs from an existing bibliographic record.

CATALOGING forum

Use this forum to discuss various cataloging issues.

SCRAP forum

While anyone can view the discussion topics, only SCRAP members can post to this forum.