Upcoming Polaris Upgrades
Training Database Upgrade to 8.0 Scheduled
Innovative will upgrade our training server to Polaris 8.0 the morning of Tuesday, January 6. This upgrade will include Polaris 7.8 updates. Prior to the upgrade, we anticipate syncing a fresh copy of production to training. Any data added to training since the last update on September 5 will be replaced at that time.
Training will be unavailable on January 6 when the upgrade is being performed. There will be no impact to production. CCS will notify libraries when the upgrade is complete and access to training is restored. Check out the What's New in Polaris 7.8 and the What's New in Polaris 8.0 to view release notes about new features.
We do not yet have a set date for a production database upgrade to 8.0. CCS will update this page with upgrade dates, new documentation, and training opportunities as they become available. Contact CCS staff at help@ccslib.org with any questions.
Training
Upgrade-related training opportunities will be linked here when available.
New Documentation
Upgrade-related documentation will be linked here when published.
Documentation from Innovative
- Read about new features in the What's New in 7.8 guide
- Read about new features in the What's New in 8.0 guide
Updating Local Offline Client & Files (8.0)
Libraires will upgrade local offline clients and files at the time of the production database upgrade (date TBD). Information will be posted here and emailed to the IT and Circulation listservs closer to the production upgrade.
Reported Issues
The following are possible or confirmed ILS bugs reported by member libraries.
| REPORTED ISSUE | UPDATE |
|---|---|
| 505 $g does not display in the PAC | Currently being looked at by Innovative |
| Changes to INLIs aren't saved. This problem occurs occasionally. The Client is not affected. | Currently being looked at by Innovative |
| Discounts added to the charges tab of an invoice in Leap are not applied to totals. | Fixed with the 7.8 upgrade |
| Fund Explorer in the Client doesn't display funds created in Leap. | Currently being looked at by Innovative |
| CloudLibrary App Checkouts eContent checked out directly with CloudLibrary do not display in the patron's PAC account or in Leap. | Resolved - PPU titles will not appear in the PAC account |
| Import profiles in Leap that are used for importing bib records and authority records at the same time only import the authority records. | Currently being looked at by Innovative |
| Spine labels in Leap are moved to the wrong label when it is copied and pasted to a different label and saved. Labels that look like they have a line break do not print out with a line break unless the break is added in manually. | Currently being looked at by Innovative |
| "Send a Bill" with Txt Notices When manually declaring an item lost and using the "send a bill" option, a bug prevents the manual bill notice from generating for patrons with a notice preference of SMS text. | Fixed via a sofware patch |
| SFTP EDI orders that are sent to Ingram via the Client are blocked from being sent. Leap is not affected by this problem. | Currently being looked at by Innovative |
| POLIs and INLIs do not sort by non-filing indicators in Leap. | Currently being looked at by Innovative |
| Bibliographic Record Template name disappears from the drop-down menu in the POLI after the POLI is saved in Leap. It still properly creates the bibliographic record. | Not a bug. |
| POLI ISBN field appears transparent when trying to select a different ISBN. | Fixed in the 7.8 upgrade. |
| Duplicate Entries on Picklist Under some circumstances, requests can appear in duplicate rows on the Leap Picklist. Use the Picklist Refresh button to remove duplicates. | Currently being looked at by Innovative |
| Removing "Verify Patron" Block Saving a record will not automatically remove the "Verify Patron" block on users who register online via the PAC or through offline registration. Staff need to manually remove the block. | Fixed in the 7.7 upgrade. |
| Selecting a phone number for TXT messages in the patron's record in the PAC produces an error message and doesn't save the number | Fixed in the 7.8 upgrade. |
| Qty. ordered is appearing as an odd number in the Find Tool. | Currently being looked at by Innovative |
| Non-Local Patron Updates A bug references the wrong patron table when attempting to update a non-local patron (phone number, email, password, notice or language preference). Non-CCS reciprocal patrons are not impacted. Until resoved, staff can assist patrons with making updates via the PAC or referring them to their home library. | Fixed in the 7.7 upgrade. |
| Printing vouchers in Leap is not functioning for invoices created in Leap (v. 7.6). | Patch will be included in the 7.7 release. |
| Non-filing indicators for Spanish material are not properly indexed in record sets. | Currently being looked at by Innovative's software engineers |
| Using Picklist "Located" on iPad If using the picklist on an iPad and marking a request as "located," the picklist jumps the view back up to the top of the page. This issue appears limited to iPads - staff may find they're able to use "located" normally on other tablets. | Currently being looked at by Innovative's software engineers |
| Leap Weeding Templates Leap will improperly display a permissions block when creating a new weeding template. Once staff close out of the initial alert, they will be able to create a new weeding template. | Currently being looked at by Innovative's software engineers |
| Printing Outreach Picklist Staff enounter an error message when trying to print the Outreach services picklist in Leap | Currently being looked at by Innovative's software engineers |
| PowerPAC "Change Pickup Location" not recognizing pickup library limits A current bug allows patrons to change an existing hold to a restricted pickup location in the PAC; patrons are able to update their pickup location to a branch that have that would not otherwise allow them to select that location. | Currently being looked at by Innovative's software engineers |
| Long overdue block following patron library Long Overdue blocks are being applied based on the user's registered library settings and not the transacting library's settings. | Currently being looked at by Innovative's software engineers |
| NCIP Holds display in Leap NCIP (Find More Illinois) holds display in Holds tab count in Leap, but disappear when the Holds tab is selected. | Currently being looked at by Innovative's software engineers |
| "Print List" is not functioning with the Shift + Click function to select a range of records. Staff are finding that it only registered the first and last titles in the range. | Currently being looked at by Innovative. |