Upcoming Polaris Upgrades
Training Database Upgrade to 7.7
Innovative upgraded our training database to Polaris version 7.7 on Wednesday, December 11. As part of the upgrade, a fresh copy of production data was synced to training. A date for the production upgrade is TBD. CCS will continue to update this page with updates and links to relevant documentation as they become available.
Check out the What's New in Polaris v. 7.7 document for the release notes about new features. Contact CCS staff at help@ccslib.org with any questions.
Training
Upgrade-related training opportunities will be posted here and in CCS News.
New Documentation
Upgrade-related documentation will be linked here when published.
7.7 Documentation
- Read about new features in the What's New in 7.7 guide!
Updating Local Offline Client & Files (7.6)
Libraries are currently using Polaris Offline version 7.6. Instructions and updated documentation for 7.7 will be shared closer to the production upgrade. Directions for downloading local offline files and the Client have been updated for version 7.6 and can be found here. The links to download offline files and client are:
- Offline files: http://ccs.polarislibrary.com/offline/
- Offline client: utilities.polarislibrary.com
Log in with your individual Polaris username to download the new local offline mdb files. You will need to use the shared login to download the offline client (username HPL\CCSOffline; please contact CCS for the password if needed). You may be prompted to enter log in information more than once. Please use Chrome or Firefox to access the file sites; staff may find they are unable to access the sites using Edge.
Reported Issues
The following are possible or confirmed ILS bugs reported by member libraries.
| REPORTED ISSUE | UPDATE |
|---|---|
| POLI ISBN field appears transparent when trying to select a different ISBN. | Currently being looked at by Innovative |
| Duplicate Entries on Picklist Under some circumstances, requests can appear in duplicate rows on the Leap Picklist. Use the Picklist Refresh button to remove duplicates. | Currently being looked at by Innovative |
| Removing "Verify Patron" Block Saving a record will not automatically remove the "Verify Patron" block on users who register online via the PAC or through offline registration. Staff need to manually remove the block. | Patch will be included in the 7.7 release. |
| Selecting a phone number for TXT messages in the patron's record in the PAC produces an error message and doesn't save the number | Currently being looked at by Innovative |
| Qty. ordered is appearing as an odd number in the Find Tool. | Currently being looked at by Innovative |
| Non-Local Patron Updates A bug references the wrong patron table when attempting to update a non-local patron (phone number, email, password, notice or language preference). Non-CCS reciprocal patrons are not impacted. Until resoved, staff can assist patrons with making updates via the PAC or referring them to their home library. | Patch will be included in the 7.7 release; CCS will notify libraries if patch is available for 7.6 |
| Printing vouchers in Leap is not functioning for invoices created in Leap (v. 7.6). | Patch will be included in the 7.7 release. |
| Removing Entries from Outreach Patron Reading History Staff with proper Outreach permissions are blocked from removing entries from an Outreach Patron's reading history. Until resolved, staff can email help@ccslib.org to request entry removals. | Resolved |
| Non-filing indicators for Spanish material are not properly indexed in record sets. | Currently being looked at by Innovative's software engineers |
| Using Picklist "Located" on iPad If using the picklist on an iPad and marking a request as "located," the picklist jumps the view back up to the top of the page. This issue appears limited to iPads - staff may find they're able to use "located" normally on other tablets. | Currently being looked at by Innovative's software engineers |
| Leap Weeding Templates Leap will improperly display a permissions block when creating a new weeding template. Once staff close out of the initial alert, they will be able to create a new weeding template. | Currently being looked at by Innovative's software engineers |
| Leap Find Tool Unresponsive The Leap Find Tool will not allow staff to select a result from the results list. This is tied to a bug in Chromium build 117.0.5938.63. Staff can use these workarounds until a patch is available: -Use Firefox or Safari browser -Set both the computer's Windows scale and browser zoom to 100% | Issue resolved by upgrading browser to Chromium build version 119.0.6045.106 |
| Printing Outreach Picklist Staff enounter an error message when trying to print the Outreach services picklist in Leap | Currently being looked at by Innovative's software engineers |
| Placing EDI orders in Leap causes Polaris to miscalculate the price PO. | Resolved |
| Placing EDI orders in Leap causes the titles to not be marked as orders in TitleSource360. | Resolved |
| The Branch filter for the Serial Holdings Record Find Tool in Leap that is accessed from serials check-in doesn't have a drop-down menu. Trying to type in a Branch name causes a syntax error. | Resolved |
| PowerPAC "Change Pickup Location" not recognizing pickup library limits A current bug allows patrons to change an existing hold to a restricted pickup location in the PAC; patrons are able to update their pickup location to a branch that have that would not otherwise allow them to select that location. | Currently being looked at by Innovative's software engineers |
| Long overdue block following patron library Long Overdue blocks are being applied based on the user's registered library settings and not the transacting library's settings. | Currently being looked at by Innovative's software engineers |
| NCIP Holds display in Leap NCIP (Find More Illinois) holds display in Holds tab count in Leap, but disappear when the Holds tab is selected. | Currently being looked at by Innovative's software engineers |