Upcoming Polaris Upgrades
Upgrade to Polairis 7.7 Scheduled
On February 18 after libraries close, Innovative will upgrade our production database to Polaris 7.7. While the upgrade work is being performed, the production database will be unavailable to patrons and staff, including:
- Staff client
- Leap
- PowerPAC
- Simply Reports
- SIP and API-connected tools
The upgrade should take approximately 2-3 hours to complete. CCS staff will email system status on the morning of February 19 before libraries open to confirm the upgrade has successfully completed. On February 19, CCS staff will work to replace custom PAC text that may be impacted by the upgrade. We anticipate that all custom PAC language and elements will be reinstated prior to 12 pm.
CCS will add an alert banner to all library PACs ahead of the upgrade to notify patrons of the service disruption.
Check out the What's New in Polaris v. 7.7 document for the release notes about new features. Contact CCS staff at help@ccslib.org with any questions.
Data Sync Scheduled for February 19
Innovative will sync data from the production database to training after libraries close on February 19. The training database will be unavailable during the sync.
Training
New in Leap 7.7 Webinar
Join CCS for a webinar exploring new features in Leap such as saving default filters in the Find Tool and re-running recent searches. The webinar will be recorded for those unable to attend live. Register on L2
- Date: Tuesday, February 25
- Time: 10:00am - 11:30am
- Location: Zoom
- Click here to register
New Documentation
Upgrade-related documentation will be linked here when published.
7.7 Documentation
- Read about new features in the What's New in 7.7 guide!
Updating Local Offline Client & Files (7.6)
Libraries are currently using Polaris Offline version 7.6. Instructions and updated documentation for 7.7 will be shared closer to the production upgrade. Directions for downloading local offline files and the Client have been updated for version 7.6 and can be found here. The links to download offline files and client are:
- Offline files: http://ccs.polarislibrary.com/offline/
- Offline client: utilities.polarislibrary.com
Log in with your individual Polaris username to download the new local offline mdb files. You will need to use the shared login to download the offline client (username HPL\CCSOffline; please contact CCS for the password if needed). You may be prompted to enter log in information more than once. Please use Chrome or Firefox to access the file sites; staff may find they are unable to access the sites using Edge.
Reported Issues
The following are possible or confirmed ILS bugs reported by member libraries.
| REPORTED ISSUE | UPDATE |
|---|---|
| Bibliographic Record Template name disappears from the drop-down menu in the POLI after the POLI is saved in Leap. It still properly creates the bibliographic record. | Currently being looked at by Innovative |
| POLI ISBN field appears transparent when trying to select a different ISBN. | Currently being looked at by Innovative |
| Duplicate Entries on Picklist Under some circumstances, requests can appear in duplicate rows on the Leap Picklist. Use the Picklist Refresh button to remove duplicates. | Currently being looked at by Innovative |
| Removing "Verify Patron" Block Saving a record will not automatically remove the "Verify Patron" block on users who register online via the PAC or through offline registration. Staff need to manually remove the block. | Patch will be included in the 7.7 release. |
| Selecting a phone number for TXT messages in the patron's record in the PAC produces an error message and doesn't save the number | Currently being looked at by Innovative |
| Qty. ordered is appearing as an odd number in the Find Tool. | Currently being looked at by Innovative |
| Non-Local Patron Updates A bug references the wrong patron table when attempting to update a non-local patron (phone number, email, password, notice or language preference). Non-CCS reciprocal patrons are not impacted. Until resoved, staff can assist patrons with making updates via the PAC or referring them to their home library. | Patch will be included in the 7.7 release; CCS will notify libraries if patch is available for 7.6 |
| Printing vouchers in Leap is not functioning for invoices created in Leap (v. 7.6). | Patch will be included in the 7.7 release. |
| Non-filing indicators for Spanish material are not properly indexed in record sets. | Currently being looked at by Innovative's software engineers |
| Using Picklist "Located" on iPad If using the picklist on an iPad and marking a request as "located," the picklist jumps the view back up to the top of the page. This issue appears limited to iPads - staff may find they're able to use "located" normally on other tablets. | Currently being looked at by Innovative's software engineers |
| Leap Weeding Templates Leap will improperly display a permissions block when creating a new weeding template. Once staff close out of the initial alert, they will be able to create a new weeding template. | Currently being looked at by Innovative's software engineers |
| Printing Outreach Picklist Staff enounter an error message when trying to print the Outreach services picklist in Leap | Currently being looked at by Innovative's software engineers |
| PowerPAC "Change Pickup Location" not recognizing pickup library limits A current bug allows patrons to change an existing hold to a restricted pickup location in the PAC; patrons are able to update their pickup location to a branch that have that would not otherwise allow them to select that location. | Currently being looked at by Innovative's software engineers |
| Long overdue block following patron library Long Overdue blocks are being applied based on the user's registered library settings and not the transacting library's settings. | Currently being looked at by Innovative's software engineers |
| NCIP Holds display in Leap NCIP (Find More Illinois) holds display in Holds tab count in Leap, but disappear when the Holds tab is selected. | Currently being looked at by Innovative's software engineers |